We hope you love everything you order from us! However, if something isn’t quite right, you have 30 days from the date your order is delivered to return your items to us.
The returned items must arrive at our warehouse within this 30-day window. Unfortunately, if we receive your return outside of this timeframe, we may not be able to assist you. If returns are received after the 30-day period, acceptance will be at the discretion of our Customer Care team.
All we ask is that items are in an unused, unaltered condition and still fitted with their original tags and security ribbon. If items are rejected upon inspection of the return, this will be sent back to you on a 2nd class postal service.
We cannot accept the return of items which were not bought directly from our website.
We do not accept exchanges, all ordered items will need to be returned and another order made for the item you wish to replace it with.
Christmas Extended Returns
For purchases made on or after 1st December 2025, we are offering an extended returns window.
Items may be returned up to and including January 6th and must reach our warehouse by this date. If returns are received after after January 6th, acceptance will be at the discretion of our Customer Care team.
United Kingdom
To start your return, please email hello@zzzoodles.com with your order ID.
Returns sent without approval or to an incorrect address cannot be processed.
We will refund you by the same method you used to pay, within 14 days of your return.
International Returns
To start your return, please email hello@zzzoodles.com with your order ID.
Returns sent without approval or to an incorrect address cannot be processed.
We will refund you by the same method you used to pay, within 14 days of your return.
A Note for Our US Customers
Due to current high tariffs on goods made in China, we kindly ask that you check your local import duties and taxes before placing an order.
If a shipment is refused due to high import fees, it will be returned to us in the UK. In such cases, we can only issue a refund once the items have been successfully received back. Please note that this process may take some time.
Your refund will cover the cost of the goods minus the original shipping fee plus any return import charges to the UK which is charged at a flat fee of £30.
We appreciate your understanding and encourage you to reach out to our customer care team hello@zzzoodles.com if you have any questions before ordering.
We are always working on providing a more seamless and cost effective option for our international customers. Any updates we have will be posted on our social media accounts so make sure to keep an eye out.
✅ SHIPPING POLICY
Last updated: 08/12/2025
📦 Shipping Policy
Zzzoodles products are physical goods and will be shipped once your order is processed.
After your order is confirmed, you’ll receive a shipping confirmation email with tracking details. If you do not receive tracking information or experience any issues, please contact us at hello@zzzoodles.com.
🔄 Returns
To protect customer privacy and ensure returns are processed correctly, our return address is not listed publicly.
If you need to return an item, please email hello@zzzoodles.com to receive the correct return instructions before sending anything back.
Returns sent without prior approval cannot be processed.
Contact
Trading name: RH Media Ltd t/a Zzzoodles
Email: hello@zzzoodles.com
✅ TERMS OF SERVICE
Last updated: 08/12/2025
1. Overview
This website is operated by RH Media Ltd trading as Zzzoodles (“we,” “us,” “our”). By visiting our site or purchasing from us, you agree to these Terms of Service.
2. Product Delivery
Zzzoodles sells physical products. All orders will be shipped in accordance with our Shipping Policy.
3. Use License
All product images, descriptions, branding, and content remain the intellectual property of RH Media Ltd.
You may not copy, distribute, or reproduce any part of this website without written permission.
4. Refunds & Returns
To initiate a return, please contact hello@zzzoodles.com.
To protect customer privacy and ensure returns are processed correctly, our return address is not listed publicly.
We will provide the correct return details after approving your request.
To qualify for a refund:
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The item must be unused
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The item must be unwashed
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The item must be returned in original packaging
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Return approval must be obtained before sending the product back
Refunds will be issued once the returned product is received and inspected.
5. Account Information
You agree to provide accurate, complete, and current information for all purchases and accounts.
6. Intellectual Property
All content on this site belongs to RH Media Ltd and may not be used without permission.
7. Changes to Terms
We may update these Terms from time to time. Continued use of the site constitutes acceptance of the updated Terms.
✅ RETURN & REFUND POLICY
Last updated: 08/12/2025
We want you to love your Zzzoodles blanket. If something isn’t right, we’re here to help.
💬 How to Start a Return
Please email hello@zzzoodles.com to request return approval and receive the correct return instructions.
To protect customer privacy and ensure returns are processed correctly, our return address is not listed publicly.
Returns sent without approval or to an incorrect address cannot be processed.
📦 Return Requirements
To be eligible for a refund, the item must be:
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Unused
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Unwashed
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Returned in its original packaging
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Approved for return prior to shipping
Once the return is received and inspected, we will issue a refund to your original payment method.
Shipping fees are non-refundable unless the product arrived damaged or we made an error.
✅ PRIVACY POLICY
Last updated: 08/12/2025
This Privacy Policy describes how Zzzoodles (RH Media Ltd) (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.zzzoodles.com or make a purchase.
Please read this policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Details
For privacy-related questions or data requests, contact us at:
hello@zzzoodles.com
Return Address Privacy
If you need to return an item, please contact us first.
Our return address is not listed publicly to protect customer privacy and ensure returns are processed correctly.